Yes. Aerosmart Africa is an authorised DJI Enterprise and DJI Agriculture dealer. Our parent company has held DJI authorisation since 2015. Every product we supply includes a genuine DJI warranty, current firmware, and official serial-number documentation.
We deliver across 14+ African markets, including Chad, Côte d'Ivoire, the Democratic Republic of the Congo, Ethiopia, Ghana, Kenya, Malawi, Mali, Mozambique, Namibia, Nigeria, the Republic of the Congo, Rwanda, Seychelles, Sierra Leone, Tanzania, The Gambia, Togo, Uganda, Zambia, and Zimbabwe.
Yes. Every shipment includes complete export documentation. We also provide import-duty guidance and customs-clearance advice for each destination market.
Grey-market products may not include a valid manufacturer warranty, may use firmware that cannot be updated through official channels, and may lack the serial-number documentation required for aviation authority registration. The apparent saving is small compared with the operational and regulatory risk.
Both. We support single-unit purchases as well as complete multi-aircraft fleet programmes, with configuration assistance available for either requirement.
Yes. Contact our team for multi-unit and fleet pricing, including bundled aircraft, payload, software, accessories, and training packages.
The right platform depends on what you need to measure, inspect, spray, map, or document. Contact our team with your application requirements, and we will recommend a suitable aircraft, payload, software, and accessory configuration. Pre-sale technical consultation is included with every enquiry.
Enterprise drones are designed for professional operations and may include higher environmental protection, extended endurance under payload, modular payload compatibility, redundant safety systems, and documentation required for commercial registration. Camera drones are primarily designed for aerial photography, filmmaking, and content production.
Thermal payloads are used for inspection, public safety, and detection. LiDAR is suitable for surveying through vegetation and capturing complex geometry. Photogrammetry payloads are used for orthophotos, terrain models, and 3D reconstruction, while multispectral payloads support crop-health analysis and precision agriculture. Our team matches the payload to your application before purchase.
Yes. Aerosmart supplies the DJI Agras range, including the T100, T50, and T25, together with the Mavic 3 Multispectral for crop-health mapping and DJI Terra software for generating variable-rate prescription maps.
Yes. Aerosmart supplies DJI FlightHub 2, DJI Terra, DJI Modify, PIX4Dmatic, and PIX4Dsurvey, together with licence activation, configuration, and workflow training.
DJI Care Enterprise Plus is a manufacturer support programme that provides repair coverage within the applicable coverage limit, battery replacement benefits, shared fleet coverage, and free two-way shipping, subject to the selected plan and regional terms. Aerosmart handles activation and claim support directly.
Yes. Aerosmart Academy delivers commercial pilot certification, enterprise platform operations, survey and mapping, LiDAR processing, DJI Dock autonomous operations, industrial inspection, agricultural operations, and processing-software training.
Training is available at the Nairobi Academy, on-site at your facility across 14+ African markets, or remotely for theory and software-based modules.
Training can be delivered in English, French, and Arabic.
Yes. Training is delivered on genuine DJI Enterprise equipment matched to your intended deployment. We do not use consumer aircraft as a substitute for professional enterprise platforms.
Basic onboarding support is included. Full certification, specialist operational programmes, and advanced software training are quoted separately. Bundled equipment and training packages are also available.
Contact us by WhatsApp or email with a description of the fault, aircraft model, serial number, and clear photographs. Remote diagnosis begins the same day. If a physical repair is required, we provide shipping and customs guidance and arrange routing to our service facility.
Remote diagnosis is typically completed within 24 hours. Physical repairs usually take between 5 and 10 working days at our service facility. Total turnaround time, including shipping, varies by country and is confirmed when the repair is booked.
Yes. We provide complete DJI Agras spray-system servicing, including pump replacement, nozzle maintenance, flow-rate calibration, tank seals, and mist-sprinkler maintenance. Pre-season overhaul services are also available before the application season begins.
Yes. Preventive-maintenance options include monthly inspections, quarterly servicing, and annual overhaul programmes designed for African operating conditions, including dust exposure, humidity, and high-temperature field environments.
Yes. We manage the complete DJI Care claims process, coordinate repair or replacement, arrange shipping, and return the equipment to your country without requiring you to navigate the claims system directly.
Aerosmart Africa is based in Nairobi, Kenya, at 4th Floor, Room No. 503, Titan Building, Chaka Road, opposite Chaka Mall.
Product enquiries typically receive a configuration recommendation and quotation within one business day. For urgent operational issues, contact our team through WhatsApp for the fastest response.
Yes. We supply government departments, parastatals, universities, research institutions, and development programmes, together with the documentation required for formal procurement processes.
Yes. Contact our team to discuss reseller partnerships, regional distribution arrangements, and channel opportunities.
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